Our underwriters.


Holiday Rescue is proud to be underwritten by Hollard.

Allow us to introduce them.

The Hollard Insurance Company Pty Ltd.

Established in the 1980s to underwrite self-insurance programs for large corporates and banks in South Africa, Hollard is now a global financial services business with operations in Australia, New Zealand, Europe, India, China and the United States.

Hollard Australia emerged from modest beginnings in 1999 with Chief Executive Officer Richard Enthoven. A trailblazer in the Australian market, the business was able to draw on the Hollard Group’s impressive history of insurance innovation in the South African market.

Today, Hollard protects the assets and quality of life for more than 700,000 Australian clients. Worldwide, the Hollard Group provides a full range of insurance products and services to more than 7.2 million policyholders.

Their partnership philosophy, “attracting partners who are experts in their niche and who really care about their business and their customers” is one of the anchors of Hollard’s unique business model. Which is why Hollard has become a coveted partner for many of Australia’s leading underwriting agencies, independent insurance brokers and retailers.

Hollard is authorised by the Australian Prudential Regulation Authority (APRA) and holds an Australian Financial Services Licence issued by the Australian Securities and Investment Commission (ASIC). It is also licensed by the Reserve Bank of New Zealand (RBNZ).

Visit hollard.com.au for more information about Hollard and the Hollard Group.

Financial Strength Rating

The Hollard Insurance Company Pty Ltd has received a financial strength rating of A- (Excellent) from A.M. Best Company Inc. A.M. Best is an approved agency under the Insurance (Prudential Supervision) Act 2010.

The AM Best rating scale is:

A++, A+ (Superior)
A, A- (Excellent)
B++, B+ (Good)
C++, C+ (Marginal)
C, C- (Weak)
D (Poor)
E (Under Regulatory Supervision)
F (In Liquidation)
S (Suspended)

The rating scale above is a summary and further information on these ratings is available at www.ambest.com.  

An overseas policyholder preference applies. Under Australian law, if The Hollard Insurance Company Pty Ltd is wound up, its assets in Australia must be applied to its Australian liabilities before they can be applied to overseas liabilities. Which means, New Zealand policyholders may not be able to rely on The Hollard Insurance Company Pty Ltd’s Australian assets to meet New Zealand liabilities.

Solvency Margin

As at June 2018, Hollard’s solvency as filed with the Reserve Bank of New Zealand is as follows:

Fair Insurance Code

The Hollard Insurance Company Pty Ltd is a member of the Insurance Council of New Zealand. Both Hollard and Holiday Rescue are committed to the Insurance Council’s Fair Insurance Code which:

  • sets out minimum service standards for insurance companies;
  • describes the responsibilities that you and your insurance company have to each other; and
  • encourages professionalism in the insurance industry.

If you want to know more about the Code, or you’d like to contact the Insurance Council of New Zealand, go to icnz.org.nz.

Q. What do I need to know about travel insurance?

Read more